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Shipping Policy

Effective Date: August 1, 2026

At Nylesh, we are committed to delivering your footwear quickly, safely, and efficiently across Pakistan.

Order Processing

  • Orders are processed within 1 business day after confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During sales or promotional periods, processing may take an additional 1–2 business days.

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 business days
  • Other Cities & Remote Areas: 3–7 business days

Delivery times may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

  • Free Shipping on orders above PKR 3,000.
  • A flat shipping fee of PKR 250 applies to orders below PKR 3,000.

Shipping charges may change without prior notice. Any updates will be reflected on our website.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most cities in Pakistan.

Please ensure someone is available to receive and pay for the order at the provided delivery address.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS, Email, or WhatsApp (where applicable), allowing you to track your shipment.

Delivery Attempts

Our courier partner will make up to two delivery attempts. If the order remains undelivered after these attempts, it may be returned to us.

Incorrect Address

Customers are responsible for providing accurate shipping information. Nylesh is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Missing Items

If your package arrives damaged or if any item is missing, please contact us within 24 hours of receiving your order with your order number and supporting photos.

Delays Beyond Our Control

While we strive to deliver every order on time, delays caused by courier services, weather conditions, natural disasters, strikes, or other unforeseen circumstances are beyond our control.

Contact Us

If you have any questions regarding shipping, please contact us:

Phone: +92 326 8664632
Email: info@nylesh.com
Website: https://nylesh.com

Customer Support Hours

Monday – Saturday
09:00 AM – 05:00 PM

Note: This shipping policy is designed for a Pakistani footwear store and applies to deliveries made through courier partners such as Leopard, TCS, Call Courier, M&P, or PostEx. Shipping rates and free shipping thresholds may be updated from time to time.